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You are here:Home/News Articles/Direct Payments information from Sandwell Council

Posted on April 25, 2020.

Direct Payments information from Sandwell Council

If you receive Direct Payments from Sandwell Council, this letter in audio format and series of Questions and Answers will explain how the Coronavirus may impact you and what actions you can take to get the support that you need.

If you would like this information on one CD please contact Sandwell Visually Impaired.

Letter from Sandwell Council

[able_player src=”https://sandwellvisuallyimpaired.org.uk/wp-content/uploads/2020/04/1000.mp3″]

Frequently asked questions

Question 1: Who needs to self isolate under current measures?

[able_player src=”https://sandwellvisuallyimpaired.org.uk/wp-content/uploads/2020/04/1001.mp3″]

Question 2: I and/or someone in my household have shown symptoms of the virus.

[able_player src=”https://sandwellvisuallyimpaired.org.uk/wp-content/uploads/2020/04/1002.mp3″]

Question 3 : I would rather not have my employees come into my home while I am self-isolating.

[able_player src=”https://sandwellvisuallyimpaired.org.uk/wp-content/uploads/2020/04/1003.mp3″]

Question 4: For people who are social distancing but who need care/support at home.

[able_player src=”https://sandwellvisuallyimpaired.org.uk/wp-content/uploads/2020/04/1004.mp3″]

Question 5:  For high risk people who want unpaid support from the family rather than their usual paid PA.

[able_player src=”https://sandwellvisuallyimpaired.org.uk/wp-content/uploads/2020/04/1005.mp3″]

Question 6: Your PA notifies you that they need to self isolate.

[able_player src=”https://sandwellvisuallyimpaired.org.uk/wp-content/uploads/2020/04/1006.mp3″]

Question 7: Your PA notifies you that they are high-risk so must self isolate.

[able_player src=”https://sandwellvisuallyimpaired.org.uk/wp-content/uploads/2020/04/1007.mp3″]

Question 8: Your PA notifies you that they are unable to provide support as they live with someone who is high risk.

[able_player src=”https://sandwellvisuallyimpaired.org.uk/wp-content/uploads/2020/04/1008.mp3″]

Question 9: Your PA needs time off to look after a child who is not at school or nursery.

[able_player src=”https://sandwellvisuallyimpaired.org.uk/wp-content/uploads/2020/04/1009.mp3″]

Question 10: Your PA doesn’t want to come to work due to the virus.

[able_player src=”https://sandwellvisuallyimpaired.org.uk/wp-content/uploads/2020/04/1010.mp3″]

Question 11: Personal Protective Equipment (PPE)

[able_player src=”https://sandwellvisuallyimpaired.org.uk/wp-content/uploads/2020/04/1011.mp3″]

 

 

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