If you receive Direct Payments from Sandwell Council, this letter in audio format and series of Questions and Answers will explain how the Coronavirus may impact you and what actions you can take to get the support that you need.
If you would like this information on one CD please contact Sandwell Visually Impaired.
Letter from Sandwell Council
Frequently asked questions
Question 1: Who needs to self isolate under current measures?
Question 2: I and/or someone in my household have shown symptoms of the virus.
Question 3 : I would rather not have my employees come into my home while I am self-isolating.
Question 4: For people who are social distancing but who need care/support at home.
Question 5: For high risk people who want unpaid support from the family rather than their usual paid PA.
Question 6: Your PA notifies you that they need to self isolate.
Question 7: Your PA notifies you that they are high-risk so must self isolate.
Question 8: Your PA notifies you that they are unable to provide support as they live with someone who is high risk.
Question 9: Your PA needs time off to look after a child who is not at school or nursery.
Question 10: Your PA doesn’t want to come to work due to the virus.
Question 11: Personal Protective Equipment (PPE)