Office hours
There is usually someone in the office in Monday to Thursday mornings between 9.30 to 1pm. Our staff all work part time, so we may be out at meetings, events and activities with no office cover available. It’s best to contact us via phone or email in advance if you wish to come and see us.
Telephone
Call us on 0121 525 4810. If no one answers your call, please leave a message and we will get back to you as soon as we can. Weekday mornings from 9.30am to 1pm are usually the best times to get in touch.
Email us
Email us on info@sandwellvisuallyimpaired.org.uk
Visit or write to us
Our office address: SVI, West Bromwich Town Hall, Lodge Road, West Bromwich, B70 8AY. If you are visiting, come round to the back door of the Town Hall, and follow the yellow railings. There are clear signs outside our office and a door entry system with braille. It’s best to call us before you come because we are not in the office all the time. Please be aware that there are building works going on at the Town Hall, including scaffolding. Please take extra care when approaching our office and the building.
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Safeguarding concerns
Any safeguarding concern should be raised with a member of SVI staff and/or the relevant organisation representative. Or contact SVI’s Safeguarding Lead, Kiran Patel, on safeguarding@sandwellvisuallyimpaired.org.uk
If you would like to know about how SVI safeguards our members, read our SVI Adult Safeguarding Policy (revised October 2023).
